PRIVACY POLICY
Revive Behavioral Health Solutions LLC
Effective Date: June 1, 2025 | Last Updated: June 1, 2025
1. Who We Are
Revive Behavioral Health Solutions LLC ("Revive BHS," "we," "us," or "our") is a licensed behavioral health practice located at 2255 Crain Highway, Suite 105, Waldorf, MD 20601. We provide clinical evaluations, DOT Substance Abuse Professional (SAP) services, court-compliance assessments, employee assistance programs, and online educational programs. Our website is located at www.revivewellnesscenter.org.
2. Information We Collect
We may collect the following types of information when you visit our website or use our services:
• Contact information you provide through our contact form, booking system, or store (name, email address, phone number)
• Payment information processed through our third-party payment provider (we do not store credit card numbers)
• Course enrollment and progress data when you register for and complete online programs
• Usage data including IP address, browser type, pages visited, and referring URLs, collected automatically through our website platform (Squarespace) and analytics tools
• Communications you send to us via email or contact forms
3. How We Use Your Information
We use the information we collect to:
• Respond to your inquiries and schedule appointments
• Process course enrollments and deliver online educational content
• Process payments for services and courses
• Send appointment confirmations, program updates, and relevant communications
• Comply with legal and regulatory obligations, including court-ordered reporting requirements
• Improve our website and service offerings
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Clinical and Health Information
If you engage Revive BHS for clinical services, evaluation, or behavioral health programming, any protected health information (PHI) you provide is governed by our Notice of Privacy Practices, which is provided separately in accordance with the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy applies to information collected through our website and does not supersede your rights under HIPAA for clinical services.
5. Cookies and Tracking Technologies
Our website is built on Squarespace, which uses cookies and similar tracking technologies to enable site functionality and analyze traffic. By using our website, you consent to the use of cookies as set forth in Squarespace's privacy practices. You may adjust your browser settings to decline cookies; however, some features of the site may not function properly if cookies are disabled.
6. Third-Party Services
We use the following third-party services that may collect or process your information in connection with our website and operations:
• Squarespace — website hosting, course delivery, and e-commerce
• Payment processors (e.g., Stripe or Square) — for secure payment handling
• Scheduling tools — for appointment booking
These providers have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party platforms.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations (including Maryland clinical record retention requirements), and to resolve disputes. Clinical records are retained in accordance with Maryland law and COMAR standards applicable to licensed behavioral health practices.
8. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of information we hold about you. To exercise any of these rights, please contact us at:
Revive Behavioral Health Solutions LLC
2255 Crain Highway, Suite 105
Waldorf, MD 20601
Email: info@revivebhs.org
Phone: (301) 609-2675
Please note that certain records — including clinical records and court-mandated documentation — may be subject to retention requirements that limit our ability to delete them upon request.
9. Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to remove that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Revive Behavioral Health Solutions LLC
2255 Crain Highway, Suite 105, Waldorf, MD 20601
Email: info@revivebhs.org | Phone: (301) 609-2675
Hours: Monday – Friday, 10:00 AM – 6:00 PM